Design to Mail Remote support
A little help, right on your screen

Let’s get you
connected.

Get help from Design to Mail with a remote support session. Choose your client below. Windows includes our server settings; Mac needs a one-time setup.

Download for Windows

Windows 64-bit RustDesk 1.5.0 Free download

Using a Mac?

Mac · Apple Silicon Mac · Intel

RustDesk 1.5.0 · Enter our server settings once using Mac setup below.

Three steps to support

You’ll be ready in a moment.

  1. Choose your download

    Download the Windows client or the Mac version that matches your computer.

  2. Open and get ready

    On Windows, keep the filename unchanged and open it. On Mac, follow the one-time setup below.

  3. Share your session details

    Give your RustDesk ID and temporary password to your Design to Mail support contact.

Already using RustDesk? Review Settings → Network before switching from another server.

Mac setup & manual server settings

First time on Mac

  1. Open Apple menu → About This Mac. If you see an Apple Chip, choose Apple Silicon. If you see an Intel Processor, choose Intel.
  2. Open the downloaded DMG, drag RustDesk into Applications, then open RustDesk.
  3. In RustDesk, open Settings → Network → ID/Relay Server and enter the server settings below.
  4. To let support view and control your Mac, allow RustDesk in System Settings → Privacy & Security → Accessibility and Screen Recording (called Screen & System Audio Recording on some versions). Restart RustDesk if prompted.

Server settings

Use these settings on Mac, an existing Windows client, or another device. Get RustDesk for another device ↗

ID server
remote.designtomail.com
Relay server
remote.designtomail.com:21117
Public key
ht3mdhvCeJmMqzHzhBNKzNf8y9uB7PlXxsIHldguIBI=
API server
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